Legal & Financial

Refund Policy

Due to the rigid logistics, advanced planning requirements, and high demand for stays during the Ardh Kumbh Mela 2027, all bookings made on this platform are strictly non-refundable. Please read these terms carefully before finalizing your reservation.

1. Non-Refundable Bookings

Once a payment is successfully processed and a booking is confirmed, it cannot be cancelled for a monetary refund. All transactions are final.

2. Date Alterations & Booking Changes

While bookings are non-refundable, we understand that travel plans can change. You may request to modify your booking dates, subject to availability.

  • Requests for date changes must be submitted at least 30 days prior to your originally scheduled arrival date.
  • Any request received less than 30 days before arrival cannot be accommodated, and the booking will remain fixed to the original dates.
  • All date alterations are subject to accommodation availability during the requested dates.

3. Contact Our Team

To request a booking modification or date change, please reach out to our concierge support team as early as possible:

Email Support: kumbh2027@matvnews.com
Direct Phone: +44 7944 826 526